By Brody Ford, Bloomberg

Salesforce Inc. said the use of artificial intelligence tools internally has allowed it to hire fewer workers, another example of a company changing its hiring plans due to the emerging technology.

“We have reduced some of our hiring needs,” Chief Financial and Operations Officer Robin Washington said Wednesday on a call with analysts, citing the implementation of AI tools. For example, she said that 500 customer service workers would be redeployed to different roles within the company this year, saving $50 million.

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Tech companies are relying on AI to help with everything from customer service to software engineering. Job cuts at Microsoft Corp. earlier this month fell h

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