BOSTON — The head of U.S. Immigration and Customs Enforcement on Monday defended his tactics against criticism that authorities are being too heavy-handed as they ramp up arrests toward President Donald Trump's promises of mass deportations.

San Diego Mayor Todd Gloria said he was “deeply upset” by an ICE operation at a popular Italian restaurant just before the dinner rush on Friday. A chaotic showdown unfolded outside as customers and witnesses shouted, smoke filled the air, and agents wore heavy tactical gear to face an angry crowd.

Todd Lyons, ICE's acting director, turned emotional when asked to explain why officials wear masks. He said some have received death threats and been harassed online.

“I’m sorry if people are offended by them wearing masks, but I’m not going to let my off

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