DENVER (KDVR) -- Customer satisfaction for security screening at Denver International Airport has improved since the opening of the airport's West Security Checkpoint in February 2024, the airport revealed Thursday.

DIA said its score for "ease going through security screening" improved by 13% to 4.2 out of 5, since the opening of the new checkpoint, while its "waiting time: security screening" score rose 19% to a 4.18 out of 5.

The data was collected from the DIA's Airport Service Quality quarterly service results. The survey measures passenger satisfaction across a number of airport experiences, DIA said.

“The ASQ data shows that DEN’s Great Hall Project is already improving the overall experience of our airport. Once the East Checkpoint opens in August, we fully expect that passenger

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