CHARLOTTE, N.C. — Duke Energy is highlighting new technology and grid improvements designed to keep power flowing during major storms as the 2025 hurricane season officially gets underway.

The utility opened its Power Distribution Control Center in Charlotte to demonstrate how operators use high-tech workstations to manage line crews across the Carolinas and deploy automated systems that can restore power without human intervention.

"This facility really is a powerful player in helping to restore your power faster when an outage occurs," Duke Energy spokesperson Jeff Brooks said.

The control center serves as the command hub for power restoration efforts throughout the region. When customers see utility crews working on power lines, those operations are coordinated from this Charlotte fa

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