Telecom operators aren’t new to AI – they’ve quietly optimized networks for years. But with the surge in generative AI, the sector is poised to become both a major user and enabler of the next wave of global intelligence.

(Note, this is an intro-excerpt from a new RCR Wireless editorial report about AI in telecom – ‘using AI, supporting AI and getting to pervasive intelligence in telecom’ – which is free to download here . An attendant webinar on the same topic is available to watch on-demand here .)

In sum – what to know:

Familiar technology – telcos have long used AI (especially ML) to optimize operations and already possess strong data foundations.

Explosive growth – forecasts predict significant growth of AI in telecom, with generative AI driving new investment and experiment

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