The legal industry has long relied on the strength of its relationships, the quality of its legal work, and the predictability of its billable hour. But when it comes to financial operations — specifically billing and collections — many firms are still functioning on outdated assumptions, fragmented tools, and reactive processes that no longer meet the demands of the market. If the goal is to grow, improve profitability, and serve clients better, then firms must look at their revenue cycle as a strategic asset — not just a back-office function.

What we’re seeing now at Unbiased Consulting is a distinct shift in mindset: Law firm finance leaders are recognizing that the traditional approaches to billing and collections are falling short. They're asking harder questions about DSO, realizati

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