HISTORIC TRIANGLE — The Peninsula Regional Emergency Communications Center, which serves York and James City counties, and the cities of Poquoson and Williamsburg, recently announced the roll-out of new next-generation 911 tools that will help people better communicate with first responders during emergencies.

Now, 911 callers in the region can receive a prompt to share real-time video or photos from their phones to show first responders what they’re seeing and hearing.

“We’re modernizing our 911 system through next generation technology and infrastructure to better serve our York, James City, Poquoson and Williamsburg residents and visitors alike,” said Terry Hall, director of the PRECC. “When seconds matter, a clearer picture of an emergency can save lives. Letting a 911 caller share w

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