In this day and age, hospitals can no longer afford to overlook workflow improvement, according to FJ Campbell, chief medical officer at Ardent Health .

He pointed this out during an interview last month at the Reuters Digital Health conference in Nashville, noting that the pandemic highlighted just how overwhelming hospital workflows can be. The fragmented, cumbersome nature of these workflows led to high levels of staff burnout and turnover, as well as unsustainable reliance on contract labor, Campbell explained.

“We needed to be in a situation where we could better recruit and retain the staff that we had. And much of the message from them was coming down to: ‘What can you do to improve my workflow burden?’” he said.

In Campbell’s view, virtual nursing technology has been one of

See Full Page