Two blind women, Camille Tate and Sherri Brun , found themselves as the only passengers on a Southwest Airlines flight from New Orleans to Orlando after a mix-up during rebooking. The incident occurred when their original flight, number 2637, was delayed by five hours. While other passengers were rebooked on an earlier flight, Tate and Brun were not informed of the change due to their inability to see the rebooking information and the lack of verbal communication from the airline.
Yhe two women waited at their original gate for the entire delay and only realized they were the sole passengers when they boarded the plane . Brun recounted being told, "You’re the only two people on this flight because they forgot about you."
Southwest Airlines has since apologized for the oversight,