Americans respect and admire nurses: year in, year out, nursing is ranked as the country’s most trusted profession — and it often isn’t close. Even so, many nurses are stressed to the point of burnout, and far too many are thinking about leaving. The status quo is simply not good enough — for nurses or for patients.

Frontline nurses name workload and feeling valued as daily challenges. These are difficult issues, but they can be successfully addressed. To a great extent, middle managers define the workplace culture and shape the employee experience. In the healthcare context, nurse managers — those who have direct reports and manage departments — play this role, serving as the link between frontline nurses and senior leadership. They make a difference: Research in 2024 found that heal

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