JEROME, Idaho — Jerome School District officials are speaking publicly following widespread confusion and frustration over their new school busing system, which led to the cancellation of school last week.

Some parents called the situation "chaos" and chose to drive their children to school instead of wondering if their kids would be able to get on a bus.

'What I would say to the parents is that I'm sorry, and I understand that it's frustrating;' Hear from Jerome School District officials: Jerome schools fix bus chaos that forced cancellation

"We still have improvements; each day is getting better and better," said Tim Hicks, transportation director.

It's been a challenging week for Hicks, who oversees the district's transportation operations.

"Definitely a night and day differenc

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