ATLANTA, Ga. (Atlanta News First) - Georgia’s 911 system, first created in 1968, is facing pressure for an overhaul as lawmakers consider how to modernize emergency response statewide.
During a House study committee meeting this week, Aleisha Rucker-Wright, deputy executive director of the Georgia Emergency Communications Authority, testified that private companies like Domino’s and Uber currently have more accurate location technology than Georgia’s 911 operators. She said that the gap could prove critical during emergencies.
The proposed upgrade, called Next Generation 911 , would allow operators to receive not just calls, but also texts, images and videos from people in crisis. In scenarios such as a school shooting, teachers could send photos or messages, giving first responders a