Why workplace culture eats strategy — and how to nourish It

Organizational culture plays a crucial role in shaping the mindset and behavior of employees. It is the unwritten rulebook that defines “how things are done here” and sets the tone for creativity, innovation, and collaboration. A thriving culture fuels optimism and inspiration, while a toxic atmosphere breeds fear, mistrust, and stagnation.

As Peter Drucker wisely noted, “Culture eats strategy for breakfast,” underscoring that even the best business plan cannot succeed without a healthy cultural foundation.

A truly thriving culture is one where employees feel heard, respected, and valued. It is carefully shaped by leaders who understand that empathy is the cornerstone of trust.

Stephen Covey’s Emotional Bank Account is a useful metaphor: acts of kindness, fairness, and recognition are d