The DWP has confirmed that the vast majority of assessments are being carried out over the phone, this is what it means for claimants New figures showed the majority of PIP assessments are done over the phone (Image: GETTY)

The Department for Work and Pensions has revealed that the vast majority of Personal Independence Payment (PIP) assessments are taking place via telephone. New Freedom of Information data showed that in June, a staggering 70,000 PIP assessments were handled over the phone - representing 75.6% of all consultations during that period. ‌

The figures also indicated that a further 13,000 PIP award reviews were completed using solely the paperwork submitted. Also known as a paper-based consultation. ‌

Just 5,000 people, making up 5.2% of cases that month, recei

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