NEED TO KNOW

A man died after he "suddenly lost consciousness" while riding the Frozen Ever After attraction at the Hong Kong Disneyland Resort on Aug. 29

A theme park spokesperson told PEOPLE that an "initial investigation has shown the incident is not related to ride safety" and the man "had a pre-existing medical condition"

The Frozen Ever After ride opened in November 2023 and is located in Disney’s first-ever themed land dedicated to the hit Frozen film franchise

A man died after he suffered a medical setback while on a ride at Disneyland .

At around 10 a.m. local time on Friday, Aug. 29, "a foreign guest suddenly lost consciousness while riding the Frozen Ever After attraction" at the Hong Kong Disneyland Resort, a spokesperson for the theme park told PEOPLE.

"After the boa

See Full Page