Verizon customers across the U.S. Saturday reported issues with the network on their cellphones, with some saying that their devices have been limited to SOS mode for several hours.
In a statement to CBS News, Verizon said it was aware of a "software issue impacting wireless service for some customers."
"Our engineers are engaged and we are working quickly to identify and solve the issue," the statement read. "Please visit our Check Network Status page for updates on service in your area. We know how much people rely on Verizon and apologize for any inconvenience. We appreciate your patience."
A little after 9 p.m. ET, Verizon said on X that it was "starting to see service restoration in impacted areas."
Outages were reported from California to Florida, according to complaints on so