When ChatGPT went viral, leadership teams rushed to understand it, but their employees had already beat them to the chase. Workers were already experimenting with AI tools behind the scenes, using them to summarize notes, automate tasks, and hit performance goals with limited resources. What started as a productivity shortcut has evolved into a new workplace norm.

According to Microsoft’s Work Trend Index, three in four employees are using AI at work—and nearly 80% of AI users at small and medium-size companies are bringing their own tools into the workplace; that number is 78% for larger organizations. These tools range from text generators, such as ChatGPT, to automation platforms and AI-powered design software.

This bottom-up phenomenon is known as Bring Your Own AI, or BYOAI. It mirr

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