“Junk fees” are banned in Massachusetts as of Tuesday.
Junk fees are “hidden, surprise, or unnecessary costs that increase the total price of a product beyond the advertised price” that businesses often don’t disclose until the end of the transaction,” according to the state Attorney General’s Office .
“Similarly, some businesses have engaged in practices related to trial offers, subscriptions, and automatic and recurring charges to conceal the total cost and nature of a product or service, while making it difficult for consumers to cancel or opt-out of such features.”
From additional renter’s fees to online trial offers, any undisclosed fees listed after a consumer provides personal information are now a violation of the Massachusetts Consumer Protection Act.
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