Hotel workers in Hawaiʻi play a vital role in tourism, the state's biggest industry . From greeting guests at the front desk to carrying luggage and serving food, they keep hotels running smoothly and help enhance the visitor experience. But behind the scenes, these employees have raised concerns about how fairly they are treated.

Within the last decade, one major issue regarding service charges and tips in hotels has come to the forefront. While guests are led to believe these extra charges go directly to staff, workers say that isn't always the case.

Most recently, there has been another development on the subject. A case that made its way through the courts is now one step closer to an outcome – and it's not looking good for the hotels.

Over 100 Hotel Workers Won A Class-Action Sui

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