BBC Breakfast's Jon Kay pauses interview to comfort guest as they get emotional

BBC Breakfast's Jon Kay pauses interview to comfort guest as they get emotional

BBC Breakfast's Jon Kay halted an interview with the oldest surviving victim of the Post Office scandal as she became emotional during Wednesday's programme.

Betty Brown, aged 92, from County Durham, operated the Annfield Plain Post Office near Stanley alongside her late husband Oswall during the 1990s and early 2000s.

Presenter Jon explained: "In 1998, Betty and her husband Oswall started running their post office in Annfield Plain in County Durham."

Co-presenter Sarah Campbell added: "It was one of the most successful businesses in the region but Betty says her 'life changed' after the Horizon IT system was introduced in 2000. It immediately began registering incorrect losses."

Jon then continued: "Then