GREENSBORO, N.C. — Back in the day, you would write a check to pay a bill. Now you can use online bill pay . You don't have to buy any checks; instead, you allow your bank to "write a check" from your account to pay your bill. This way you're still in control of your account, no company is automatically taking money out, but every once in while...

"I got a letter Saturday in the mail stating we have a late charge, and my payment was never received," said Angela Truitt.

Her monthly mortgage payment never showed up! Worse yet, she says, her lender advised her to make the $1,200 payment again.

"I was getting calls at my job saying we got to go ahead and pay it, so it doesn't go against our credit," said Truitt.

She looked at her checking account and discovered her bank had printed this

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