HOMEWOOD (WLS) -- Chicago-area homeowners told the ABC7 I-Team they were ghosted by a contractor after handing over $10,000 for new windows and other work in their home.

They say they were left out in the cold and stuck with old, drafty windows. It happened after they said the contractor took their money and then disappeared. The contractor told the I-Team he will issue a refund, but also blames the customer.

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South suburban Homewood resident Anthony Reed says he and his grandfather thought they were hiring someone who would improve their home and quality of life.

"You got that mold and stuff down here and they don't open anymore so he was going to replace all of these and take all of this out... I need all new windows," Reed said

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