By Christopher Elliott | Problem Solved

Q: I bought a voucher through Groupon for a restaurant in Minneapolis. The restaurant closed before I could use the voucher. I asked Groupon for a refund but it refused and instead gave me $65 in Groupon Bucks, which I can use for a new Groupon purchase. The reason: The original credit card I used to purchase the voucher had expired, and Groupon will only refund to the original form of payment.

I don’t want Groupon Bucks — I want a refund. Can you help me? — Sofya Mumford, Lutz, Fla.

A: Groupon should have refunded you for the voucher. When a merchant closes, Groupon’s terms say that you get a refund if the restaurant closes within three days of your purchase. We’ve had several cases where Groupon defaults to issuing credits, which is understandab

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