At the Eurostar terminal at London St Pancras, on my way back to Paris, I stopped at the Station Pantry. It’s a counter at the back of the terminal, and it does a roaring trade because it’s the only coffee place between immigration, security and the trains. There’s little else to do while you wait to be called to board, particularly when there aren’t enough seats for everyone. I ordered an espresso for £3.60. The cashier swung the screen around for me to pay. Ten, 15, 20 per cent? A tip for a cup I was about to carry away myself. I said it was wrong to be asked for a tip on takeaway coffee. She said that if I didn’t like it, I could press the red button and decline. But that’s not the point.
This practice of prompting us to leave tips hasn’t come from customers. It’s been imposed from out