The Federal Trade Commission and a coalition of seven states, including Utah, sued Ticketmaster and its parent company, Live Nation, on Thursday for using “misleading” and “illegal” ticket resale practices.
The lawsuit , which was filed in federal court in California on Thursday, alleges Live Nation and Ticketmaster use a “bait and switch approach” to ticket prices by displaying deceptively low prices and then adding high mandatory fees not included in the list price at checkout.
Mandatory fees average between 24% to 44% of the total ticket price. From 2019 to 2024, U.S. consumers spent $16.4 billion on mandatory fees to Ticketmaster. During that same time frame, Ticketmaster collected more than $11 billion in revenue through its mandatory fees.
Ticketmaster dominates its market, head