A Cornwall Community Hospital photo of emergency department staff and Cornwall SDG Paramedics, taken in the ambulance bay in September 2025. Supplied

Hospitals across Ontario, including the Cornwall Community Hospital (CCH), are working to improve access and flow in their emergency departments to better manage increasing patient volumes. Article content

A key part of this effort is reducing ambulance off-load time, which is the moment when paramedics transfer a patient’s care to the hospital team so they can return to the community to answer the next call. Article content

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At CCH, this is an area we have been monitoring closely. Improving ambulance off-load time is one of the key goals in CCH’s 2025-26 Quality Improvement Plan .

The emergency d

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