Australia's big banks are pushing customers online, and with the latest round of teller job cuts from Westpac, older Australians and people with disabilities are being left behind.

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Westpac confirmed on September 24 that 200 face-to-face jobs would be axed as part of a new vision for concierge-operated branches.

Elderly woman on the phone (left) and people using an ATM at a Westpac branch (right). Picture Canva/file

Concierges will be able to help customers by pointing them towards the nearest ATM or by helping them navigate through the bank's app or website.

But National Seniors

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