Chhatrapati Shivaji Maharaj International Airport (CSMIA) in Mumbai has witnessed a sharp rise in the use of technology-enabled travel solutions, with more passengers opting for self-check-in kiosks, self-baggage drop units, and biometric-enabled DigiYatra services over the past 16 months.

According to data shared by the airport, between April 2024 and August 2025, more than 3.86 million passengers printed boarding passes through self-check-in kiosks.

Domestic carriers dominated usage, with IndiGo (2.58 million boarding passes), Air India (1.09 million), and Air India Express (53,301) accounting for the largest share. Among international airlines, Air France (90,902), Emirates (18,356), and Lufthansa (18,017) recorded significant engagement.

The adoption of self-baggage drop (SBD) machi

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