India’s retail sector, currently valued at about $1 trillion, is projected to nearly double to $1.9 trillion by 2030, with artificial intelligence at the heart of this growth, according to Deloitte’s new report AI in Retail for the Agentic Era: Aspiration to Action.

The report emphasises that AI is no longer a peripheral tool but a core enabler of enterprise strategy. Retailers are moving beyond pilots and proofs of concept, embedding AI to manage customer journeys, personalise offerings, and automate supply chains. Advertisement

Anand Ramanathan, Partner and Consumer Industry Leader at Deloitte India, said: “AI is a catalyst for reimagining retail and the time to lead the re-imagination is now.”

Key Drivers of AI Adoption in Retail

• Channel-agnostic shoppers: Consumers expect sea

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