Amazon Web Services’ top executive admonished staff on Thursday for what he called slow product rollouts by the cloud computing provider at its premier Reinvent customer event in December, according to a transcript of a meeting reviewed by Reuters.

The Amazon unit typically announces its most ambitious new products and services at the annual conference in Las Vegas. Last year, for instance, AWS showed off its Nova chatbot, pitting it against OpenAI and other artificial intelligence rivals.

“Increasingly, we’re finding that when we launch innovative new things at Reinvent it’s valuable if we can actually launch them, as opposed to just pre-announce them,” Matt Garman said at an internal all-hands meeting. 3

“Customers want to be able to use our products when we talk about them, an

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