Rifflandia Entertainment Company is taking over the refund process from its hired third party after festival goers report a faulty refund process.

For four days and four nights, Rifflandia Festival brought big bands to its all-ages audience in the capital city from Sept. 11 to 14.

New this year: no cash/visa/debit was needed. RFID wristbands were the one-stop-shop for buying anything and everything at Rifflandia.

“We had a lot of positive user feedback on site, and the technology itself, but this process of refunds has not been smooth and we fully acknowledge that. It certainly should have been smoother,” said Nick Blasko, Rifflandia Entertainment Company CEO.

If festival goers kept their wristbands they were able to apply for a refund for the leftover funds loaded through a third part

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