San Jose’s newest councilman has hired an office staff of fresh faces to restore trust with District 3 residents and bring downtown out of a dark chapter after his predecessor resigned in disgrace.

Councilmember Anthony Tordillos has stacked his office with people across a broad range of experience to serve residents seeking help with potholes, blight and broken streetlights. This includes a journalist molded in Little Portugal, a state-level housing expert and a former Santa Clara County policy analyst. Some of Tordillos’ staffers see the team as a vessel for solving issues like housing and transportation — and ambitions to make District 3 stand out aren’t in short supply.

“I’m aiming for our office to have a reputation for the most effective and responsive constituency services on the

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