Emily Potts braced for the worst when Salt Lake City transportation planners first unveiled plans for Sugar House four years ago.

Potts, owner of Sugar House Coffee on the corner of 2100 South and 1100 East, attended every meeting she could and signed up for notifications because she knew the city’s plans to address the crumbling roads and infrastructure underneath — while much-needed — would be bad for business. Yet, she says nothing could have prepared her for how difficult three years of construction would be.

Customers stopped coming to the Sugar House business district completely because of the construction. There were days when hardly anyone showed up at all, forcing her to drain her savings account to stay afloat as she took to social media to beg people to come back. Some of her

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