Although it is the duty of government officials to provide reasonable services required by the public, delaying this is a practice followed by most officials. Some government officials behave as if it is not their duty. Since beggars can't be choosers, the public is forced to go to government offices again and again for services. The fact that most services can now be obtained by applying online is a great relief to people. This is a benefit that technological advancements have brought to the people. However, some services still require people to go to the offices in person. Given this situation, the state cabinet has approved a bill to implement the new Right to Service Act, which will impose a fine on the concerned official if there is a delay in providing services to the public from gov

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