AT&T, the telecommunications giant that handles emergency communication infrastructure for most of the country, said Thursday's hours-long 911 outages across Louisiana were caused by a fiber line being cut in Mississippi.
A spokesperson for the company said unnamed third parties are responsible for the line being cut.
"9-1-1 service continues to operate normally across previously affected areas," AT&T said in statement sent Thursday evening. "The issues were caused by fiber cuts made by third parties."
AT&T said at no time did any of the three affected states have outages that were statewide.
More than a dozen law enforcement agencies in Louisiana reported a lack of connection to the 911 emergency line in their parishes, including: East Baton Rouge, Orleans, Jefferson, Lafayette, Rapid