Drivers in England set to be handed £270 each after ruling

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Around 270,000 motorists are set to receive compensation after being ‘short-changed’ on car insurance. Insurers have overhauled their claims processes in line with the Financial Conduct Authority’s Consumer Duty.

A total of 270,000 motorists are set to pocket a share of £200 million in compensation, averaging at £740 each. Of this, £129 million has been paid to date to nearly 150,000 customers, relating to the historic claims, the regulator said.

The FCA carried out detailed work with insurers, following an initial review last year, which found that in some cases, automatic deductions to payouts were made for assumed pre-existing damage.

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Sarah Pritchard, deputy chief executive of the FCA,