In a society that often sidelines the elderly- sometimes even by their own children- the challenges of daily life can feel heavier with age. Senior citizens frequently find themselves vulnerable and overlooked. Yet, in two recent viral videos, railway employees stepped in with kindness, reminding us all that empathy can be the greatest support system for our elders.

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The Ticket That Wasn’t

In the first video, an elderly woman is seen settled on a seat during a train journey while a ticket collector is seen infront of her. When asked for her ticket, she produced her Aadhaar card instead. As claimed in the video, her son had handed her the card, misleading her into believing it was the travel t

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