Man orders silver coins from Swiggy, gets Maggi instead. Company responds

Instant-delivery platforms have redefined convenience for urban consumers, making everything from groceries to high-value items available at the tap of a button. But as the ecosystem expands, unusual mishaps highlight the challenges of scaling such services.

Recently, a Swiggy Instamart customer, Vineeth K, shared his experience on X after an order for silver coins turned into an unexpected delivery of Maggi noodles and Haldiram snacks.

A “Swiggy horror story”

In his post, Vineeth described how he placed the order expecting a smooth transaction, given the high-value nature of the purchase. Instead, most of the items he received were unrelated food packets. Out of the batch, only one pouch was sealed.

According to Vineeth, the delivery partner insisted he could either accept the entire