The DHS chief has been widely criticized for slowing down FEMA’s response after natural disasters. Texts and emails obtained by ProPublica point to an effective way to get help faster: have one of Noem’s big donors make the ask.

By Joshua Kaplan, Justin Elliott and Alex Mierjeski for ProPublica

For months, the complaints have rolled in from parts of the country hit by natural disasters: The Federal Emergency Management Agency was moving far too slowly in sending aid to communities ravaged by floods and hurricanes, including in central Texas and North Carolina. Many officials were blaming Kristi Noem, the homeland security secretary, whose agency oversees FEMA.

“I can’t get phone calls back,” Ted Budd, the Republican senator from North Carolina, told a newspaper this month, describing hi

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