Citi Is Requiring AI Prompt Training for Hundreds of Thousands of Employees

Key Takeaways

Citi is mandating AI training for all of its employees.

The bank’s head of technology and business enablement announced the news in an internal memo.

The memo said the company’s AI turns “work that once took hours into tasks done in minutes.”

Citi is rolling out an AI training program for its 175,000 employees. The training teaches personnel how to work with the bank’s internal AI programs and write prompts that enable efficiency.

Citi sent an internal memo, which was viewed by American Banker , to its entire workforce in all 80 locations, that said AI is “turning work that once took hours into tasks done in minutes” and that incorporating the tools “marks the beginning of a new way of working.”

On LinkedIn, Tim Ryan, head of technology and business enablement at