The new Alvarado UltraQ Pedestals at Lucas Oil, created by Dormakaba, were first rolled out at the North Gate as the Colts sought to improve entry flow at the busiest entry point at the stadium.
at the highest-traffic North Gate, responsible for more than 60% of total entry at Lucas Oil, 18 pedestals were able to process up to 21,000 fans.
Scan rates have increased from 85% to 91% and fans are getting to their seats earlier.
INDIANAPOLIS -- A monstrous ticketing tech upgrade at Lucas Oil Stadium is eliminating handheld scanners that have been used by the Indianapolis Colts since their days at the RCA Dome, replacing them with self-scanning pedestals.
The soon-to-be defunct handheld scanners -- which first read bar codes on physical tickets then evolved into QR codes being scanned on