A Delhi woman’s tweet about a small gesture towards a Zomato delivery driver has struck a chord online, sparking wider discussion about the value of addressing people by their names.

Neha Moolchandani shared on X that she had ordered food via Zomato and was greeted by a delivery executive named Arjun. “Placed an order on Zomato! Delivery person assigned! His name was Arjun! He came to the 11th floor to deliver!” she wrote. After receiving her order, she said, “Thank you, Arjun!” Advertisement

She recalled that his reaction was immediate: “He got the beautiful smile just because I named him!” Adding to her reflection, she wrote, “You don’t know where he’s struggling in his life, how well his day treating him but the small gestures can make anyone’s day!”

Placed an order on Zomato!

Deli

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