HENRICO, Va. (WWBT) - Some residents at a Henrico apartment complex say they have been dealing with numerous issues - like bugs, mold and other safety concerns - for months.

They say one of the main issues is they do not know who to report problems to because it is unclear who is managing the property at St. Luke Apartments.

“My house stays clean. I follow all guidelines, rules and regulations, and I make sure my kids do,” said a single mother of three who moved into her apartment over the summer.

However, she says she is constantly dealing with bugs, mice and maintenance requests. She says getting help from the main office is nearly impossible.

“I have to make sure my kids’ backpacks and everything are okay. And it got to the point where before my eight-year-old came home, I spent ove

See Full Page