What multifamily property owners really think about their telecom partnerships (Analyst Angle)

Survey shows internet now treated as essential utility, but gaps in strategy and service hinder performance in multifamily properties

Maravedis Research recently completed its annual Property Owners’ Telecom Strategy & Sentiment Survey , gathering insights from 65 multifamily property owners, managers, and executives across the United States during Q3 2025. The results reveal important trends about how the industry approaches internet connectivity — and where significant gaps remain between expectations and execution.

Internet as essential infrastructure

The survey confirms what many in the industry already suspected: Internet connectivity has fundamentally shifted from amenity to essential utility. All respondents — 100% —recognize internet quality as important or very important to