South Australia’s ambulance service was signed up to a new system that is supposed to send notifications when Optus has a triple zero outage, but says it was not notified during the outage last month.

September’s triple zero outage was caused by a network firewall upgrade which blocked emergency calls for Optus customers in South Australia, Western Australia, the Northern Territory and parts of New South Wales.

The outage has been linked to the deaths of two people in SA and one in WA. A fourth death, of an infant in SA, was found to be likely unrelated. Optus boss ‘has a lot of work to do’, Anika Wells says after meeting telco in wake of triple-zero outages Read more

After the Richard Bean-led review of the Optus 2022 outage, telcos were ordered to provide real-time notificatio

See Full Page