ATLANTA - MARTA riders say it is tough to rely on the bus service when the buses are unreliable.
A new report from the transit advocacy organization Propel ATL finds unreliable buses is the top complaint from MARTA riders — constant cancellations and "ghost buses" which appear to be coming on the MARTA app, but never do.
"You're left at a bus stop wondering, will this bus show up or not?" Jeremiah Jones, advocacy director at Propel ATL, said.
Riders also said they hope to see improvements on the frequency of buses, especially on nights, weekends and holidays.
By the numbers:
Propel ATL surveyed more than 900 MARTA bus riders to zero in on what the system lacks.
"The biggest takeaway that we found from riders is that they just want a reliable bus," Jones said. "Everyone in the city