Reserve Bank of India (RBI) is considering the introduction of a uniform compensation policy across all entities it regulates, as part of efforts to strengthen customer grievance redressal. According to a report from Economic Times (ET) , the proposal is under discussion within a broader framework on customer compensation and complaint handling. People familiar with the matter told ET that the banking regulator is also weighing a provision to grant additional compensation to customers in cases where their grievances are escalated and resolved at the level of RBI or the RBI ombudsman. This, officials say, could make grievance mechanisms more effective and consistent across banks and other regulated institutions. On Wednesday, after the monetary policy review , RBI governor

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