Fax delays are slowing care and revenue — how AI speeds workflows

Driven largely by HIPAA compliance and security requirements, fax remains a critical communication method in the healthcare-industry; reporting indicates that roughly 75% of medical information is still exchanged via fax .

The Hidden Toll of Fax in Healthcare

Administrative complexity in U.S. healthcare is massive. A report from Strata Decision Technology and McKinsey estimates that healthcare organizations spend over $40 billion annually on compliance-related administration. Much of this burden falls on staff who must manually receive, review, and route incoming faxes.

When faxed documents are delayed, consequences are real. Delays in care coordination can lead to misdiagnoses, medication errors, and postponed treatments. As one clear example, the American Hospital Association