Dear Eric: I read and enjoy your column every day. I’m writing about the supervisor who stepped into the role where the work culture needed to change in order to have success, but the new supervisor was getting pushback for any change he/she tried to implement.

I worked in managerial roles for most of my professional life (almost 50 years). I have been asked over the years to step into a leadership role to improve the work situations. My advice, that has always been successful for me, is to empower your staff. Sit down with each one separately and ask them what improvements they see are needed and what suggestions they have.

Meet with them one-on-one frequently. Make them part of the solution and not just the problem. This approach has always been successful for me, earned the respect of

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