US-based logistics company Wintrack Inc’s decision to cease all import-export operations in India from October 1 over alleged “harassment” by Chennai Customs, and the emergence of similar stories shared by entrepreneurs in the wake of the announcement, have sparked a raging debate on the structural hurdles that ail businesses in India, despite the government’s claim of an improved business climate.
What prompted Wintrack’s exit?
Announcing its decision in a statement on X, Wintrack Inc said its exposure of bribery practices twice this year triggered retaliation that crippled its business.
“Effective October 1, 2025, Wintrack Inc will cease all import and export operations in India. This difficult decision comes after repeated and unjustified harassment by officials at Chennai Customs ov